FunctionOne

Managed IT

FunctionOne patching and device care for established organizations

Patching and device care from FunctionOne matter because outdated software leaves known security flaws open, so we keep operating systems, software and devices up to date and in good order. We cover offices, laptops, phones and servers, and we monitor systems and act first. Our reports show leadership what's up to date and what needs a decision.

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Book a security assessment

We'll review your systems and accounts, then agree scope and response rules with you before anything is switched on.

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We use your details only to arrange your assessment.

What does FunctionOne patching and device care include?

Patching and device care is part of FunctionOne managed IT and covers the systems your staff use daily.

Operating system updates

We keep operating systems up to date across offices, laptops, phones and servers.

Software updates for business

We keep the software your staff rely on up to date and in good order.

Device care

Laptops, phones and servers stay in good order, whether your staff work in a single building or across several offices.

A single control point

FunctionOne runs offices, laptops, phones, servers and cloud from one control point.

Monitoring that acts first

We monitor systems and act first. Security stays part of everyday IT work.

Clear leadership reports

Our monitoring and reports show leadership what is up to date and what needs a decision. Each open item comes with an owner and next steps.

Monthly summary and review

Leadership gets a monthly summary and a regular security review.

Fully managed or co-managed

FunctionOne can handle patching and device care in full or work beside your in-house IT team.

Why do patching and device care matter for FunctionOne clients?

Verizon's 2026 Data Breach Investigations Report, published in 2026, found that only 26% of critical vulnerabilities in CISA's Known Exploited Vulnerabilities catalog were fully fixed in 2025, down from 38% the year before. In the same 2026 Data Breach Investigations Report, Verizon put the median time to a full fix at 43 days, up from 32 the year before. Those figures cover critical flaws that attackers are known to use. Weeks without a fix give attackers more time to use those flaws.

In its 2025 Internet Crime Report, published in 2026, the FBI IC3 advises keeping operating systems, software and firmware up to date, with patches for known exploited vulnerabilities in internet-facing systems coming first. Firmware is the software that runs inside a device's hardware. Internet-facing systems are systems anyone online can reach, such as a public website. For an organization with staff across several offices, that advice covers a long list of laptops, phones and servers.

Microsoft's 2025 support notice, Windows 10 support has ended on October 14, 2025, confirms that Windows 10 reached end of support on that date. Microsoft no longer provides security updates, software updates or technical help for Windows 10. A computer still running Windows 10 misses fixes for any new flaw. Our monitoring and reports show leadership which devices are up to date and which need a decision.

How does FunctionOne start patching and device care?

FunctionOne follows the same opening steps with all clients.

  1. Security assessment

    We begin with a security assessment. It's the first step for all FunctionOne clients.

  2. Systems and accounts review

    We review your systems and accounts before anything changes.

  3. Scope and response rules

    You and FunctionOne agree on scope and response rules. Nothing is switched on until you approve them.

  4. Monitoring and action

    We monitor your systems and act first when something needs attention. Security analysts watch connected systems around the clock and contain threats only within the rules you approved.

  5. Leadership reporting

    Leadership gets a monthly summary and a regular security review. Reports show what's up to date, what needs a decision, who owns it and the next step.

Should FunctionOne fully manage or co-manage your IT?

Both FunctionOne options include patching and device care, so the choice depends on whether you have an in-house IT team.

Fully managed IT Co-managed IT
FunctionOne runs your IT from one control point FunctionOne works beside your in-house IT team
FunctionOne keeps operating systems, software and devices up to date FunctionOne keeps operating systems, software and devices up to date beside your IT staff

Who uses FunctionOne patching and device care?

FunctionOne works with established mid-size and large organizations that have outgrown a help desk.

Owners and executives

You report to a board, insurer, auditor or parent company. FunctionOne reports show what's up to date and what needs your decision.

IT directors

Your team keeps its role while FunctionOne handles device management beside it.

Organizations with several offices

FunctionOne, with offices in Syracuse, New York and Tampa, Florida, keeps laptops, phones and servers up to date across all your locations.

High-stakes operations

Security is part of daily IT work at FunctionOne, and analysts watch connected systems around the clock.

What do leaders ask FunctionOne about patching and device care?

What do patch management services from a managed IT provider include?

FunctionOne keeps operating systems, software and devices up to date and in good order across offices, laptops, phones and servers. We monitor systems, act first when something needs attention, and report to leadership on what's current and what needs a decision.

Why does patching matter for business security?

Unpatched systems leave known weaknesses open. The FBI IC3 2025 Internet Crime Report, released in 2026, tells organizations to keep operating systems, software and firmware up to date and to patch known exploited vulnerabilities in internet-facing systems first. FunctionOne handles software updates for business devices.

What happens to our Windows 10 computers now that support has ended?

They stop getting security updates. In its 2025 notice that Windows 10 support has ended, Microsoft says it no longer provides security updates, software updates or technical help for Windows 10. FunctionOne's reports show leadership which devices are up to date and which need a decision.

What should a patch management plan cover?

A patch plan should cover urgent fixes and devices that can't be patched. In its 2022 Guide to Enterprise Patch Management Planning (SP 800-40 Rev. 4), NIST names routine patching, emergency patching, emergency mitigation and unpatchable assets as situations to plan for. FunctionOne agrees scope and response rules first.

Can FunctionOne work with our in-house IT team?

Yes. FunctionOne offers co-managed IT, where we work beside your in-house IT team, as well as fully managed IT. Either way, the work starts with a security assessment and agreed response rules.

What will our leadership team see from patching and device care?

Leadership gets a monthly summary and a regular security review from FunctionOne. Reports show what's up to date, what needs a decision, who owns it and the next step.

Does FunctionOne take action on threats without asking?

Only within rules you approve. FunctionOne's security analysts watch connected systems around the clock, and they contain threats only within the response rules your organization agreed to during setup. We review systems and accounts and agree scope before anything is switched on.

Where is FunctionOne located?

FunctionOne has offices in Syracuse, New York and Tampa, Florida. Our Syracuse office has been open since the company started providing managed IT and cybersecurity, and our Tampa office is now open too.